Dealer experience is this the norm now?

[ClutchAndPray]

Took my old V-Strom 650 in for a charging issue that I just couldn't figure out. After some poking around, they told me it needed a new stator and harness, more than what the bike is even worth. And, to top it all off, I walked out with a $500 bill just for the diagnosis.

So, I asked one of the salespeople about trading it in since a couple of bikes on the floor really caught my eye. He said he'd look into it for me. But when I came back to pick up my bike, there was no update, no numbers, nothing. The bikes I was interested in had already sold, and it honestly felt like no one cared if I stayed or walked out.

I ended up paying my bill, loading up my bike, and leaving super frustrated. Is this really how dealerships operate these days, or was it just my bad luck? I'm curious to hear about your experiences with dealers lately.

 

[Alan]

That doesn't seem like what a regular dealer would do. I would have thought the sales guy would have found another option that was not in the showroom.

 

[GrandpaDrive]

That doesn't seem like what a regular dealer would do. I would have thought the sales guy would have found another option that was not in the showroom.

I've heard similar stories from others, and unfortunately, some dealerships do seem to operate with that 'take it or leave it' attitude, especially in a hot market

 

[gemini vegetarian]

Took my old V-Strom 650 in for a charging issue that I just couldn't figure out. After some poking around, they told me it needed a new stator and harness, more than what the bike is even worth. And, to top it all off, I walked out with a $500 bill just for the diagnosis.

So, I asked one of the salespeople about trading it in since a couple of bikes on the floor really caught my eye. He said he'd look into it for me. But when I came back to pick up my bike, there was no update, no numbers, nothing. The bikes I was interested in had already sold, and it honestly felt like no one cared if I stayed or walked out.

I ended up paying my bill, loading up my bike, and leaving super frustrated. Is this really how dealerships operate these days, or was it just my bad luck? I'm curious to hear about your experiences with dealers lately.

Just for the diagnosis? That's so expensive. Dealerships are like that nowadays, it's not an isolated case. You just have to be wary and learn how to avoid falling into their trap even longer.

 

[unsullied]

Took my old V-Strom 650 in for a charging issue that I just couldn't figure out. After some poking around, they told me it needed a new stator and harness, more than what the bike is even worth. And, to top it all off, I walked out with a $500 bill just for the diagnosis.

So, I asked one of the salespeople about trading it in since a couple of bikes on the floor really caught my eye. He said he'd look into it for me. But when I came back to pick up my bike, there was no update, no numbers, nothing. The bikes I was interested in had already sold, and it honestly felt like no one cared if I stayed or walked out.

I ended up paying my bill, loading up my bike, and leaving super frustrated. Is this really how dealerships operate these days, or was it just my bad luck? I'm curious to hear about your experiences with dealers lately.

Rough, but i think its common. Dealers often drag their feet or lose interest once the bike you want is gone. Charging for a diagnosis and then leaving you in the dark isnt cool at all. You're not alone, im pretty sure lots of people deal with dealers who don't really care unless theyre closing a sale. Definitely not just your bad luck.